Question 1

How does Xthermix's heat treatment work?

Accepted Answer

Our industrial heaters raise the temperature to a lethal 140°F (60°C). This thermal blanket kills all bugs and their eggs, guaranteed.

Question 2

What is the Aprehend® Defensive Barrier?

Accepted Answer

We apply a final, non-toxic Aprehend® barrier. This prevents re-infestation for up to 3 months.

Question 3

What equipment does Xthermix use?

Accepted Answer

We use specialized, industrial-grade thermal units like the BK10-3, BK15-3, and BK20-3 Bed Bug units, designed for total eradication of pest problems.

Question 4

How much notice is needed for cancellations?

Accepted Answer

Cancellations must be made 24 hours in advance. A 50% fee may apply for late cancellations.

Question 5

What are the payment terms?

Accepted Answer

Payments are due upon service completion. We accept credit cards, debit, and cash. Late payments may incur additional fees.

Question 6

What is Xthermix's liability regarding infestations?

Accepted Answer

Xthermix is not liable for indirect damages or recurring infestations if post-treatment instructions are not followed.