Question 1

What is the flat rate for a plumber call in Ajax?

Accepted Answer

Our company has a flat rate for a plumber call in Ajax. It is 149$ plus tax. If you proceed with our service, the call-out fee will be deducted from the total cost of the work. We have no hidden or additional charges.

Question 2

Do you provide emergency plumber services in Ajax?

Accepted Answer

Yes, we provide emergency plumber services in Ajax to address urgent plumbing issues promptly, whether it’s a backwater valve issue or general plumbing emergencies.

Question 3

What are the most common plumbing services provided by your plumbers?

Accepted Answer

The most common plumbing services provided by plumbers include fixing leaks, repairing or replacing faucets and valves, clearing clogged pipes, installing or repairing water heaters, and fixing toilet problems such as leaks or clogs.

Question 4

What methods do plumbers use to detect underground water leaks?

Accepted Answer

Plumbers use a variety of methods to detect underground water leaks, including pressure testing, acoustic leak detection, and thermal imaging. These methods help pinpoint the exact location of the leak without unnecessarily damaging property.

Question 5

What is the difference between snake cleaning and hydro jetting?

Accepted Answer

Snake cleaning utilizes a flexible metal cable to break up and remove clogs, while hydro jetting employs high-pressure water to blast away debris and thoroughly clean pipes. Additionally, hydro jetting is both more effective and efficient, albeit slightly more costly, ensuring a comprehensive solution to your plumbing issues.

Question 6

What is the service call fee in Ottawa?

Accepted Answer

We can tell you the service call fee ($149 + tax) and answer general pricing questions, but the exact cost is only provided after inspection, once we see the issue in your home. This protects you from unexpected pricing and ensures accuracy.

Question 7

Can your plumbers arrive on the same day in Ottawa?

Accepted Answer

Yes — in most Ottawa neighbourhoods (Barrhaven, Orleans, Kanata, Nepean, Centretown), our plumbers can arrive within the same day, and often within 1 hour depending on availability.

Question 8

Do you offer emergency plumbing services in Ottawa?

Accepted Answer

Absolutely. We provide 7-day emergency plumbing for burst pipes, sewer backups, major leaks, clogged drains, and water heater failures. If it can’t wait — we come immediately.

Superior Plumbing & Heating of Longueuil

Superior Plumbing & Heating of Longueuil