Question 1

What types of garage doors do you offer?

Accepted Answer

We offer a wide range of garage doors including Panoramique, Urbaine, Seigneurie, Premium, Quantum, and more for residential use, as well as sectional doors, rolling service doors, fire doors, and high-speed doors for commercial and industrial applications.

Question 2

Do you offer repair services for all brands and models of garage doors?

Accepted Answer

Yes, our specialists are equipped to perform maintenance and repairs on all brands and models of garage doors and openers, including glass doors, electric openers, and rolling shutters.

Question 3

What is the warranty on Sarto Plante garage doors?

Accepted Answer

Sarto Plante offers a limited lifetime warranty on residential doors, with specific warranties for door panels (25 years for pale colors, 15 years for dark colors), hardware (5 years), and sealed glass (10 years). Commercial doors have a 10-year warranty on panels and a 1-year warranty on hardware.

Question 4

What is included in the annual maintenance recommendation?

Accepted Answer

Annual maintenance includes cleaning the door surface, maintaining the weatherstripping, lubricating hardware, and checking the electric operator and safety detectors. For springs, bottom hinges, and lift cables, it is recommended to consult a qualified installer for safety.

Question 5

Do you provide 3D drawings for custom projects?

Accepted Answer

Yes, for contractors, architects, and designers, we provide 3D drawings with photos so clients can visualize their purchased product before production. We also offer customization options for colors, glass, and accessories.

Question 6

Can I get a quote for a garage door?

Accepted Answer

Yes, you can request a quote through our website. We also have a 3D configurator that allows you to see a prototype photo of your door and includes workshop plans, hardware, and frame details.

Sarto Plante Inc

Sarto Plante Inc