Question 1

What is the Securi-ClairMD Lifetime Warranty?

Accepted Answer

The Securi-ClairMD Lifetime Warranty covers all repairs on your new windshield for as long as you own your vehicle, at no cost to you or your insurance company. It applies to repairs on windshields that were repaired using the Securi-Clair process and is valid in participating workshops within the same franchise network. The warranty may end if you change insurance companies when issued through your insurer.

Question 2

What is covered by the Securi-ClairMD warranty?

Accepted Answer

The Securi-ClairMD warranty covers repairs on windshields as long as the vehicle is owned by you and the windshield is identified by the Securi-Clair logo. It covers repairs and replacements, with specific criteria and exclusions. For repairs, damage must be on the outer layer, within size limits, and not on the ceramic band. For replacements, the warranty applies to the new windshield. It is valid in participating workshops of the same franchise network.

Question 3

What are the exclusions of the Securi-ClairMD warranty?

Accepted Answer

The Securi-ClairMD warranty does not cover repairs if the damage does not meet repair criteria or requires replacement. If a crack or chip enlarges during a repair attempt, it may require replacement, and a new warranty will be issued at the customer's expense. The warranty is limited to damage on the outer layer of the glass and does not apply if damage reaches the inner layer. Heated windshields and damage from normal wear and tear, abuse, accidents, or vandalism are also excluded.

Question 4

What is the lifetime warranty on labor?

Accepted Answer

Docteur du Pare-Brise offers a lifetime warranty on labor for any installation defects, such as air or water leaks, loose moldings, or other issues directly related to their service. This warranty is valid as long as you own the vehicle. If a defect occurs, they will provide and install necessary parts at no extra charge. For commercial vehicles, this warranty is valid for one year from the installation date.

Question 5

What is the 90-day warranty against stress cracks?

Accepted Answer

Docteur du Pare-Brise offers a 90-day warranty against stress cracks on windshield replacements. If a stress crack occurs within this period and is not caused by an external impact, they will replace the glass at no additional cost.

Question 6

What types of vehicle accessories are offered?

Accepted Answer

Docteur du Pare-Brise offers a wide range of accessories including trailer hitches, roof racks, floor mats, deflectors, truck bed covers, fiberglass boxes, running boards, bed liners, commercial-use racks, suspension systems, fender flares, bull bars, and storage boxes.

Question 7

What types of tires, wheels, and rims are available?

Accepted Answer

They offer a vast selection of tires for automobiles and trucks, as well as steel wheels and alloy rims (mags) to suit all budgets, style preferences, and performance requirements.

Question 8

What electronic accessories are offered?

Accepted Answer

Docteur du Pare-Brise provides a variety of electronic accessories for vehicles, including remote starters, hands-free Bluetooth® systems, custom audio and video systems, GPS navigation systems, tracking systems, marking and anti-theft protection, and dump truck security systems.